| What is the fee ? |
| There is a $35.00 per incident fee. |
| What if my client has already spoken to you and paid the fee
? |
| Once the fee has been paid we will work with you and your client
until the case is resolved at no additional cost. We ask that you
have the case number so that our staff can handle the call in the
most efficient manner. |
| Why do you charge for the calls ? |
| Our mission is to keep animals healthy an safe. However,
there are significant costs to providing a poison hotline.
The Animal Poison Control
Hotline receives no additional funding or assistance from state
or governmental agencies. Additionally, a portion of the fee charged
helps to support the programs and initiatives of the North Shore
Animal League America. |
| What kinds of animal can you provide for? |
| The Animal Poison Control
Hotline has a staff comprised of veterinary professionals that
can calls on all companion animals form dogs and cats to ferrets,
birds and rabbits. Our staff is also trained on large animals nd
exotics. |
| What type of exposures can the APH manage? |
The Animal Poison Control
Hotline manages incidents involving:
 | Human and animal prescriptions and over-the-counter
medicines |
 | Plants |
 | Pesticides and herbicides |
 | Household cleaners and chemicals |
 | Paints, varnishes, paint thinner, remover and other painting
chemicals |
 | Snake bites, bee stings, other venomous animal and bug bites |
 | Household items and decorations |
 | Chocolate |
 | Foods |
|
| Who is taking my call? |
| The Animal Poison Control
Hotline staff includes veterinary healthcare professional,
veterinarians, toxicologist, and pharmacist. Each of these caring
professionals has been trained in animal toxicology and emergency
care. |
| How directs the The
Animal Poison Control Hotline ? |
| Lynn Hovda RPh, DVM, MS, DAVCIM directs
The Animal Poison Control
Hotline. Dr. Hovda has over 15 years of poison center
experience. She is nationally recognized speaker and author on
veterinary toxicology. The
Animal Poison Control Hotline is also supported by Frederick w.
Oehme BS, DVM, MS, PHD. Dr. Oehme is a professor of Toxicology,
Medicine, and Physiology at Kansas State University as well as the
Director of Comparative Toxicology Laboratories. Along with his
staff at KSU, Dr. Oehme is one of our experts in animal toxicity.
|
| Can I use your number on my answering service or after-hours
voicemail? |
| Absolutely, several of our veterinary partners have chosen to
give our number, 888-232-8870. on their voicemail for after-hours
and poison emergencies. This helps your clients get immediate care,
and allows you to have time to yourself! |
| I would like my staff to have training on poisonings, do you
have educational credits or training materials? |
| Yes! We can provide you with training materials for your staff
that may qualify for CE credits in your state. These materials are
provided to you upon request when you sign up to have your clinic
information on file. |
| How do we get more magnets? |
| Log on to
www.animalpoisonhotline.com and select the the vet section. Fax
a request to 651-641-0341. Mail a request to animal Poison Hotline
1295 Bandana Blvd.,St.Paul, MN 55108 or call 888-232-8870. |
| Who is North Shore Animal League America? |
| North Shore Animal League America is a non-profit animal
organization, working to make the world a safer place for animals in
need. Through their own facility in new York, they place 25,000
orphaned pets each year, and provide highest quality
healthcare through their nationally respected animal hospital. Their
internationally recognized programs promote responsible pet
ownership through education, advocacy, low cost medical care and
shelter outreach. |
| Who is PROSAR International Animal Poison Center? |
| PROSAR International Animal Poison Center is part of
PROSAR is part of PROSAR International Poison Center PROSAR IPC has
been handling both human and animal poison calls for over four
years. Our executive team has over 20 years, in public poison
experience We take over 130,000 calls each year managing both human
and animal cases. |
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